Frank DaSilva, MHA, has established himself as an adept and dedicated Provider Service Specialist at Kettering Health Network, stationed in Dayton, Ohio. With an esteemed academic foundation from Oklahoma State University and Andrews University, Frank has meticulously constructed a career that intersects the realms of healthcare administration, data management, and marketing.
Early Years and Education
Frank’s intellectual pursuits led him to Andrews University, a center of diverse learning where he not only garnered educational enlightenment but also laid the foundational stones of his professional journey. His endeavor with AU Junior Enterprise marked the inception of his innate ability to merge academic learnings with real-world applications. There, Frank was instrumental in bridging the gap between students and local businesses, amplifying service quality and providing a pragmatic platform for students to hone their skills.
Professional Journey
Frank’s entry into the professional world was marked by a series of internships where he epitomized excellence and innovation. From real estate in Sao Paulo, Brazil, to marketing in the United States, each experience was a stepping stone, escalating his proficiency and widening his horizons.
His tenure at Kettering Health Network, spanning over half a decade, exemplifies his commitment and expertise. As an Administrative Fellow, Frank contributed to the perfection of operational efficiencies and was pivotal in the digital transformation of credentialing and referral processes. His achievements were underlined by the introduction of innovative solutions that not only augmented operational efficiency but also echoed sustainability by eliminating paper trails.
A Provider Service Specialist
In his current role, Frank is the linchpin supporting the Clinically Integrated Network (CIN) of Kettering Physician Partners (KPP). His multifaceted role encapsulates maintaining NCQA Accreditation, managing intricate physician relationships, and steering payor audits. Frank’s adeptness in data management and analytics and payor contract negotiation stands as a testimony to his versatility and continual learning ethos.
With an ability to manage over $1 million in physician membership dues and spearhead the credentialing cycle for over 2,000 physicians, Frank has substantiated his position as an indispensable asset to the organization.
Personal Mission
Frank is not just about professional accolades; his personal mission resonates with the essence of community service, familial love, and support to others in their respective journeys. He is a man of the people, rooted in the belief of imparting positive impacts wherever life takes him.
Five years and counting at KH, Frank DaSilva, MHA, is not just an employee but a testament to commitment, innovation, and unwavering pursuit of excellence, with a journey that’s as inspiring as the man himself.
